Nov. 2, 2005
But, Dave Stafford put an advertisement for his Web site, which offers insurance information to Spanish-speaking customers on Google, and requests for information came in from around the country.
"We started getting hits from everywhere. It's kind of amazing," he said.
The bilingual Web site,
www.wespeakinsurance.com, dispenses insurance information and
connects consumers with agents who speak Spanish.
"Nobody was trying to help the Spanish language segment, which is the
fastest-growing population segment in the country," Stafford said. "Our
clientele prefer to do business with somebody who speaks both
languages."
Customers using the free site can request car and homeowners insurance
quotes.
Stafford plans to add quote request forms for renters, life, and health
insurance.
When using the site, customers fill in a form with information about
their insurance needs and get connected to agents who speak their chosen
language. The customer is able to alternate between English and Spanish
without losing any information entered, Stafford said.
Customers can get rate quotes from up to five agents in their ZIP code.
The site launched this year has paid dramatic dividends for The Stafford
Agency, which has five Spanish-speaking agents, Stafford said.
"The production here has just about quadrupled since the first of the
year when we started," Stafford said. "I'm sure that we're going to have
competitors sooner or later."
Agents pay $5for every car insurance lead and $7 for every homeowners
insurance lead the Web site provides them.
So far, only one other Valley agency is participating.
Florida and New Jersey are the states generating the most consumer
traffic for the site, he said.
Marketing efforts for the Web site have been launched around the country
but not in Phoenix, Stafford said.
"We haven't really worked too hard on getting agents in the Valley
because the other markets have had so much customer volume," he said.
In Arizona, 700 to 800 consumers have requested information from the Web
site this year, which Stafford said is a small percentage of its
traffic.
Stafford, who lives in Gilbert, owns the Web site and The Stafford
Agency, an insurance office on Lindsay Road, with his wife, Karen.
Stafford has "quite a bit" of day-to-day involvement in the Web site,
adding that it took about a year to get the site to where he wanted it.
There have been offers to buy the site, Stafford said, but he said he
enjoying running it.
"Everything's probably negotiable, but it's just one of those things I
think needed to be done, and I'm having a good time with it," he said.